IDAvenger was founded in 2012 and and is headquartered in Ft. Lauderdale, Florida. They offer full recovery services for all of their members if they are the victims of an identity theft event.
IDAvenger offers their identity protection for the entire family for $14.95/month or for those wanting to receive a discount, an annual payment of $125 is available. Unlike most of their competitors, IDAvenger has a refund policy for those who pay both monthly as well as annually. Refund requirements are more liberal for those selecting an annual payment plan than for those selecting monthly payments. For those opting for a monthly payment term, a refund is only given if they cancel during their first 30 days of service. Otherwise, members may cancel at any time, but no refund will be given. For those paying annually, a pro-rated refund is given based upon the amount of time which remains in the billing term.
IDAvenger offers full service and guided identity restoration services should members become a victim of identity theft. Identity theft insurance is offers through AIG and offers $25,000 in coverage for those expenses which are directly related t the identity theft event. Included in the policy is up to $5,000 of lost wages which can be attributed directly to the lost identity event.
Missing from IDAvenger’s coverage and features is credit monitoring, which most people expect to find in a comprehensive identity protection package. IDAvenger explains well the limitations of credit monitoring, specific to detecting identity theft, however, they do not offer any type of credit monitoring to their customers at all.
IDAvenger has yet to have a file with the Better Business Bureau. This usually indicates that there has not been complaints filed with the BBB or consumer requests to open a file on a company.
Standard Plan – $6.81/month
ID Avenger offers one standard plan for all customers, with identity monitoring, loss insurance, lost wallet services, and complete restoration assistance. All family members are covered under this plan—yourself, your spouse, your parents, and your children.
- Identity Monitoring and Surveillance – ID Avenger combines several automated scanning engines, mathematical algorithms, and human intelligence gathering to look for your credit card numbers, address, account login information, and other personally identifiable information on the web.
- $25,000 Loss Insurance – The loss insurance reimburses identity theft victims for resulting lost wages, notary and certified mail charges, fees to reapply for loans denied, long distance phone charges, costs for day care and eldercare coverage, and attorney fees with prior company consent.
- Lost Wallet Service – Customers can input their wallet card information so it is stored in case of loss or theft. This service greatly lessens the inconvenience of gathering information to report to authorities and taking the steps to replacing important cards.
- Identity Theft Recovery Assistance – If you become a victim of identity theft, you can choose to have the company take over completely in the recovery process or assist you in doing it yourself. Necessary actions may include documentation, disputes, and reversing fraudulent transactions. Regardless of the level of assistance you prefer, ID Avenger will follow up with you one year after your identity restoration is complete.
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